Funny, we talked a lot about this in Services Marketing - all about the 5 senses of your customers (not so important for internet business but what if?) My prof used the Manchester War Museum trench simulator as his example.
An interesting point of view.
Apple iPad - not sure if it was or not, but there are some good points here.
The further success of the iPad is going depend on the applications that are developed for it; it is just a platform (A VC).
Great great great post. What your social media strategy should be.
Another great post from Sales Blogcast.
This is a must read blog…I pretty much post all his posts…
If you want some understanding of testimonials…
Great video - bang on.
Video here: http://vimeo.com/channels/carsonifiedtv
Transcript here: http://carsonified.com/blog/business/fred-wilsons-10-golden-principles-of-successful-web-apps/