5 Tips for Mastering 1st Time Appointments |... →
Customer Experience: Smells Like Memories |... →
Funny, we talked a lot about this in Services Marketing - all about the 5 senses of your customers (not so important for internet business but what if?) My prof used the Manchester War Museum trench simulator as his example.
Doc Searls Weblog · Brands are boring →
An interesting point of view.
Seth's Blog: Secrets of the biggest selling launch... →
Apple iPad - not sure if it was or not, but there are some good points here. The further success of the iPad is going depend on the applications that are developed for it; it is just a platform (A VC).
From Social Media to Social Strategy - Umair Haque... →
Great great great post. What your social media strategy should be.
Conversation Agent: McKinsey's Four Ways to Get... →
Listening and Matching Leads to Closing |... →
Another great post from Sales Blogcast.
Framework: Rings of Influence « Web Strategy by... →
This is a must read blog…I pretty much post all his posts…
The Secret Life of Testimonials | Copyblogger →
If you want some understanding of testimonials…
10 Golden Principles of Successful Web Apps →
Great video - bang on. Video here: http://vimeo.com/channels/carsonifiedtv Transcript here: http://carsonified.com/blog/business/fred-wilsons-10-golden-principles-of-successful-web-apps/
How to Use Social Media for Competitive... →