Fri
May
25
A data-driven mindset may encourage managers to ignore intuition or anomalous data that doesn’t fit preconceived notions. In other cases it causes managers to ask execution-oriented, cost-focused questions way too early, instead of percolating and exploring ideas through messy experimentation that can’t be justified through traditional metrics.
It’s Time to Rethink Continuous Improvement - Ron Ashkenas - Harvard Business Review
