Tue
Aug
7
“ My point is that in many cases what strikes us as unreasonable or illogical behavior becomes entirely reasonable once you understand the motivations and constraints that people are working with. So rather than get irritated, perplexed or unduly impressed by such behaviors, take your feelings of irritation or perplexity as a signal that you do not know what you need to know about the other person’s distinctive priorities, feelings, concerns, values, constraints and/or private agendas.
Understanding Someone’s Inner Logic - Charalambos Vlachoutsicos - Harvard Business Review
