Tue
Aug
28
“ It was an eminently reasonable view, and it spurred Hastings to develop a plan that would reconfigure the video-streaming and DVD-rental services that Netflix offers to customers. But in shifting to a new strategy, he lost sight of a crucial principle of leadership: It’s not enough to make the right decision; a leader also needs to talk about that decision with the right people, and in the right way.
How Microsoft and Netflix Lost their Way - Boris Groysberg and Michael Slind - Harvard Business Review
