I'LL BELIEVE IN ANYTHING

Hey. I'm John Coates.
I work at SoundCloud, marketing our premium services.

I post/comment on anything I find interesting. That usually means marketing, sales, management, and entrepreneurship. I am also an audiophile, outdoors guy, beer geek (my videos: Beer O'Clock) and like to go really fast on skis and bicycles.

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Est. Nov. 15, 2007

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Thu Oct 11

“ So why do companies spend millions on big data and big-data-based market research while continuing to ignore the simple things that make customers happy? Why do they buy huge proprietary databases yet fail to use plain old scheduling software to tell you precisely when a technician is going to arrive? Big Data Doesn’t Work if You Ignore the Small Things that Matter - Robert Plant - Harvard Business Review